mi777's Privacy Policy
The security of your personal information is our top priority. Read this policy to learn in detail how mi777 collects, uses, and protects your data.
Introduction & Scope of Policy
mi777 is committed to providing the highest quality service to users in Bangladesh as a trusted online gaming platform. We believe that protecting the privacy of your personal information is a fundamental responsibility. This privacy policy clearly explains your rights and our obligations regarding information collected while you use our website and services.
This policy applies to all mi777 services, including slot games, live casino, cricket betting, Aviator, and other gaming categories. It is in effect whenever you open an account on our platform, make a transaction, or use our support services.
What Information We Collect
mi777 collects different types of information for various purposes. This information comes from two main sources — what you provide directly and information collected automatically while you use the platform.
2.1 Information You Provide Directly
- Full name and date of birth (for age verification — our platform is for users aged 21 and above only)
- Email address and username
- Mobile number (for verifying your bKash, Nagad, Rocket, or Upay account)
- Residential address and nationality details
- Identity document information (National ID card — where applicable)
- Payment-related information (mobile wallet number)
- Support messages and complaint details
2.2 Automatically Collected Information
- IP address and device identification information
- Browser type, operating system, and device model
- Log data on how long and how the platform was used
- Game session history and betting activity details
- Transaction history (deposits, withdrawals, and bonus usage)
- Information collected through cookies and similar tracking technologies
Important: mi777 never stores your full payment account password or PIN. Only the essential information required to process a transaction is sent securely to the relevant mobile financial service operator.
How Collected Information Is Used
mi777 uses your personal information only for specific, legitimate, and fair purposes. The main purposes for which we use your information are detailed below:
3.1 Account Management & Identity Verification
We use your name, date of birth, and contact details to register your account, manage the login process, and confirm your identity. This ensures that only the authorised person can access their account.
3.2 Payment & Transaction Processing
Relevant financial information is used to complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay. Records of all transactions are retained for security and dispute resolution purposes.
3.3 Service Quality Improvement
By analysing your usage patterns, we improve the platform's functionality, game selection, and overall user experience. This analysis also helps us identify and resolve technical issues quickly.
3.4 Security & Fraud Prevention
We monitor IP information, device data, and transaction patterns to detect and prevent fraudulent activity, account hacking, and other security threats.
3.5 Responsible Gaming Support
By monitoring user gaming behaviour, we can provide timely support and guidance to those showing signs of excessive gaming. This is part of our responsible gaming programme.
3.6 Customer Support
When you seek assistance via our 24/7 live chat or email, we use your information to provide a fast and effective resolution. Our representatives can access previous support history to deliver better service.
3.7 Meeting Legal Obligations
Your information may be used to comply with applicable laws and regulations and to respond to lawful requests from legal authorities.
Sharing Information with Third Parties
mi777 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, specific information may be shared in the limited circumstances described below:
Payment Processing Partners
Relevant information is sent securely via encryption to the relevant mobile financial service provider to complete transactions through bKash, Nagad, Rocket, and Upay. These partners may use this information only for processing transactions.
Technology & Service Providers
Technology partners that assist in operating our platform (such as server hosting and security services) work under strict confidentiality agreements. They are granted only limited access to your information for contracted work.
Legal Authorities
Your information may be disclosed to government authorities when required by a court order, a lawful request from an investigative body, or applicable legal obligations.
Business Successors
In the event of a change in business ownership, merger, or acquisition, the new owner will assume stewardship of your information under the same privacy policy, and users will be notified in advance.
Cookies & Tracking Technologies
mi777 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.
5.1 Essential Cookies
These cookies are essential for the platform's basic functionality. They are set to maintain your login session, perform security checks, and deliver core services. These cookies cannot be disabled because the platform will not work properly without them.
5.2 Functional Cookies
These cookies are used to remember your preferences, language selection, and other personalised settings. This means you do not have to reconfigure all your settings each time you return to the platform.
5.3 Analytical Cookies
These cookies collect information to understand website traffic and usage patterns. This data is generally aggregated and does not identify any specific individual. It helps us understand which parts of the platform are used most.
Data Security Measures
mi777 uses industry-standard technology and processes to keep your personal information secure. Our security framework consists of the following layers:
SSL Encryption
All data exchanged between your browser and our servers is protected by SSL/TLS encryption, making it impossible for third parties to read.
Access Controls
Access to your information is restricted to specific staff members who are authorised to view it for work purposes. All access is logged.
Regular Security Audits
Our systems and infrastructure undergo regular security audits. Any vulnerabilities are identified and resolved quickly.
Secure Data Storage
Collected data is stored in encrypted databases and backed up regularly. Data that is no longer needed is securely deleted after a defined period.
However, data transmission over the internet or electronic storage is not one hundred percent secure. We take every possible measure to protect your information, but we cannot guarantee complete security. It is therefore very important that you keep your password confidential and log in only from authorised devices.
Your Data Rights
mi777 believes that you have clear rights over your own information. We respect the following rights:
7.1 Right to Access Information
You have the right to know what information we have collected and stored about you. You can contact our support team at any time to request a copy of your information.
7.2 Right to Correct Information
You have the right to request correction of any inaccuracies or incompleteness in your stored information. Maintaining accurate information is important for our mutual benefit.
7.3 Right to Delete Information
In certain circumstances, you may request deletion of your personal information. Please note, however, that information related to legal obligations or active financial transactions may not be possible to delete before a specified period.
7.4 Right to Object to Processing
You have the right to object to the processing of your information for certain purposes (such as marketing communications). When such an objection is raised, we will take it into consideration as quickly as reasonably possible.
7.5 Right to Data Portability
You have the right to receive your information in a structured, commonly used, and machine-readable format.
Data Retention Period
mi777 retains your personal information only for as long as necessary. We consider the following factors when determining how long to retain data:
- Account information is generally retained for the entire period the account remains active.
- Financial transaction records are retained for a specified period as required by legal obligations.
- After an account is closed, some information may still be retained for a specified period for legal, regulatory, or security reasons.
- For dispute resolution or legal claims, relevant information is retained until the related process is completed.
- When the retention period ends, information is securely deleted or anonymised.
Protection of Minors' Data
mi777 is an adult gaming platform. Our services are for users aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21. Age verification is our first step at registration.
If we believe that any information from a minor has been collected by mistake, that information is deleted immediately and the relevant account is closed. Parents or guardians may contact us regarding this matter.
Changes to the Privacy Policy
mi777 may update this privacy policy from time to time. Changes to the policy may be necessary due to service changes, new legal obligations, or technological developments.
For significant changes, we will notify you in advance by email or through a prominent notice on the platform. Continued use of the platform after the changes will be considered acceptance of the new policy.
We recommend that you review this page regularly to stay informed about the latest privacy policy.
Have questions about privacy?
Our support team is always available for any questions about your personal information or this policy. Contact us via 24/7 live chat or email.
[email protected]Also check out our other policy and information pages