mi777 Terms and Conditions

1General Terms and Definitions

These terms and conditions ("Terms") apply between mi777 ("Platform", "we", "our") and any user ("you", "member"). mi777 is an online gaming and betting platform that provides various casino games, sports betting, and live gaming services to users in Bangladesh.

Key Definitions

• Account: Your registered personal gaming account on mi777.
• Balance: The total amount of money stored in your account, made up of deposits and winnings.
• Bonus: Promotional funds or benefits granted by mi777.
• Wager: The amount of money you place on a game or event.
• Wagering Requirement: The amount of wagering that must be completed before bonus funds become withdrawable.
• KYC: "Know Your Customer" — the identity verification process.

These terms are written in Bengali and apply to users in Bangladesh. In the event of any ambiguity, mi777's interpretation shall be considered final.

2Account Registration and Eligibility

The following eligibility criteria must be met to open an account and play games on mi777:

• The applicant must be at least 21 years of age or older.
• The applicant must provide genuine and accurate personal information.
• A person may operate only one account.
• The name, mobile number, and payment method details provided at registration will be verified at a later stage.
• An account may not be opened in the name of a third party or on behalf of another person.

Single Account Policy

Only one account is permitted per person. If multiple accounts belonging to the same person are identified, mi777 reserves the right to close all accounts and forfeit all balances.

3Account Security and Verification

The responsibility for keeping your account secure rests entirely with you. The following must be observed at all times:

• Keep your login details (username and password) completely confidential.
• Under no circumstances may you allow another person to access your account.
• If you suspect unauthorized access, notify the mi777 support team immediately.
• Change your password regularly and do not use passwords that are easy to guess.

KYC Verification Process

mi777 may request the following documents at any time for identity verification:

• A copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method (screenshot of bKash, Nagad, Rocket, or Upay account).

If the required documents are not provided within the specified time, mi777 reserves the right to temporarily suspend the account and any pending withdrawals.

4Deposit and Withdrawal Policy

Deposit Terms

The following methods are accepted for depositing funds on mi777: bKash, Nagad, Rocket and Upay. No other methods are currently supported.

• Minimum deposit amount: ৳200 (the same for all methods).
• Once a deposit transaction is completed, the balance is generally credited promptly.
• It is recommended to use the same payment method for both deposits and withdrawals.
• Use the correct reference number when making a deposit; otherwise the deposit may be delayed.

Withdrawal Terms

Before submitting a withdrawal request, please ensure that your account has been fully verified and all wagering requirements have been met.

• Minimum withdrawal amount: ৳1,000.
• Standard processing time: 30 minutes to 3 hours.
• Withdrawals can only be made to the payment method you used to deposit.
• Withdrawals may be held if account verification has not been completed.
• For suspicious transactions, mi777 may request additional verification.

5Bonus and Promotional Terms

Welcome Bonus

After opening an account for the first time on mi777, a 200% bonus is available on the first deposit, up to a maximum of ৳8,000.

• Example: Deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000.
• Example: Deposit ৳10,000 and receive a maximum bonus of ৳8,000, giving a total balance of ৳18,000.

Wagering Requirements

Wagering requirements must be met before bonus funds can be withdrawn. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and the bonus.

• Wagering requirement: Bonus amount × 20.
• Example: If you receive a ৳2,000 bonus, you must wager ৳2,000 × 20 = ৳40,000 before withdrawing.

Other Promotions

mi777 regularly offers various promotional offers. Each promotion has its own separate terms, which are stated in the description of that promotion. Those specific terms apply in addition to the general terms and conditions.

6Gaming Rules and Fair Play Policy

mi777 is committed to ensuring a safe and fair gaming environment. All games are conducted fairly, and SSL encryption and fair play policies are followed.

• All game outcomes are determined by a Random Number Generator (RNG).
• There is no way to artificially influence the outcome of any game.
• Players are prohibited from using any software or technique to influence game outcomes.
• In sports betting, the odds offered apply at a specific point in time and are subject to change.

Betting Limits and Restrictions

mi777 reserves the right to set minimum and maximum betting limits for any game or market. These limits are clearly displayed in the game interface.

7Prohibited Activities and Account Suspension

The following activities are strictly prohibited and may result in permanent account closure:

• Registering an account with false or misleading information.
• Operating multiple accounts.
• Abusing bonuses or promotions.
• Using automated software, bots, or scripts.
• Hacking an account or attempting unauthorized access to another person's account.
• Money laundering or illegal financial activity.
• Any form of cheating or fraudulent activity.
• Attempting to influence game outcomes by colluding with other users.

For any of the activities listed above, mi777 may suspend or close an account without prior notice and forfeit all balances and bonuses.

8Responsible Gaming

mi777 believes in responsible gaming. Gaming should be a form of entertainment, not a source of income. We encourage our users to develop healthy gaming habits.

• Do not wager beyond your means.
• Avoid placing more bets to recover losses.
• Do not play while under the influence or under emotional stress.
• Set limits on your time and money spent on gaming and stick to them.

If you experience gaming problems, contact the mi777 support team immediately. We offer Self-Exclusion and deposit limit features. Visit our Responsible Gaming page for more details.

9Privacy and Data Protection

mi777 places the highest importance on the confidentiality of your personal information. All your data is protected by SSL encryption.

• Personal information provided at registration is used solely for account management and verification purposes.
• Your information is never sold to third parties.
• Information may be disclosed to authorities in cases of legal obligation.
• You may request an update or correction of your information in accordance with our privacy policy.

Please read our Privacy Policy for full details.

10Dispute Resolution

If you have a complaint regarding any transaction, game result, or any other matter, please contact mi777 using the following method:

1. First, raise the issue through our 24/7 live chat.
2. If the matter is not resolved via live chat, send a detailed written message to [email protected].
3. We aim to provide a formal response within 72 hours of a complaint being submitted.

For dispute resolution purposes, mi777's game logs, transaction history, and other records shall be considered the final evidence.

11Service Changes & Termination

mi777 reserves the right to partially or fully suspend or modify the service in the following circumstances:

• During technical maintenance or upgrades.
• In response to legal or regulatory requirements.
• In the event of unexpected technical issues or emergencies.

If any deposits or withdrawals cannot be processed during a service outage, they will be completed as soon as possible after the service resumes.

Users may request to close their account at any time. Any verified balance can be withdrawn before the account is closed.

12Right to Modify Terms

mi777 reserves the right to partially or fully modify these terms and conditions at any time. In the case of significant changes:

• A notice of the changes will be published on the platform.
• Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.
• If you do not agree with the new terms and conditions, you have the option to close your account.

The latest version of these terms and conditions will always be available on this page. You are advised to check this page regularly.

13Contact & Support

If you have any questions or comments about these terms and conditions, please contact the mi777 support team:

• Live Chat: Available 24/7, in both Bengali and English.
• Email: [email protected]

Our support team is always ready to provide quick and effective answers to any of your questions.